FAQs / What Happens if I Get Sick or Have a Medical Emergency?

Puerto Jimenez has a basic clinic with a 24-hour doctor and ambulance on call. For any serious conditions, San Jose is a 45-minute flight from Puerto Jimenez by air ambulance. In Puerto Jimenez, we also have a few private practices with good doctors and two pharmacies. Golfito’s Main Hospital is only 20 minutes away by ambulance-boat.

Medical care in Costa Rica is of very high quality and is considered to be the best in Central America. San Jose, especially, has excellent modern health care facilities with doctors trained in the US and Europe. Clinica Biblica and Hospital Cima are among the best.

For any serious medical problem, please contact our Guest Experience Team or/and Manager so that we may best help you.

→ There will always be an on-call Manager and Driver at the lodge (24/7) ←

We also have an automated external defibrillator (AED) onsite at El Remanso. In case of emergency, please notify a staff member immediately, so we can coordinate the necessary support. If you have medical training or immediate action is required, guests are authorized to use the AED.

For your safety, our guides, drivers and restaurant staff receive yearly Emergency First Aid and CPR training.

Your Medications: Please make sure you bring a sufficient supply of your personal medications, as the pharmacies in Puerto Jimenez may not have the exact product you need.