FAQ Category: MEDICAL & SAFETY

Is the Water Safe to Drink at El Remanso?

Yes. We have our own spring, which provides us with great-tasting, clean and safe drinking water, all year-round. As a safety measure, our water passes through a sediment filter and a UV filter for sanitization. We recommend you drink a lot of water during your stay to avoid getting dehydrated!

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Is the Beach at El Remanso Safe for Swimming?

No. The Pacific beach closest to the El Remanso – just a short walk down to the sea – offers a spectacular setting and dramatic encounters with the rainforest and ocean. While the ocean currents are too rough to allow for safe swimming (certain hours), there are safe tide pools located just a short walk […]

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What If I Have a Special Medical Condition?

Should you have special medical needs, please let us know through your agency or our reservations team, and we will do everything we can to assist you, including advising you on which lodging option is best suited to your needs. Upon reservation, please make sure to mention if you have any mobility issues and/or severe […]

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What Happens if I Get Sick or Have a Medical Emergency?

Puerto Jimenez has a basic clinic with a 24-hour doctor and ambulance on call. For any serious conditions, San Jose is a 45-minute flight from Puerto Jimenez by air ambulance. In Puerto Jimenez, we also have a few private practices with good doctors and two pharmacies. Golfito’s Main Hospital is only 20 minutes away by […]

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How Can My Family Reach Me?

We know that your loved ones at home may want to reach you during your stay at El Remanso. To do so, they may either contact us via our office phone ((+506) 2735 5569) during business hours (8 am to 5 pm Costa Rica time, Mon-Sun) or via email to [email protected], which we check very […]

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