Our cancelation policy varies according to the season of your stay:
HOLIDAY SEASON – December 19th to January 4th
Our rates are refundable, EXCEPT:
- Any expenses related to refunding your money.
- If you cancel between 90 and 60 days of scheduled arrival, 50% of the total will be forfeited
- If you cancel within 59 of scheduled arrival or don’t show, you shall be responsible for 100% payment in full.
– Cancellation policies may apply to modifications or night reductions made 90 days or less prior to the arrival date.
– If the case of “no-show,” 100% of the reservation total will be charged.
– In the event the canceled room is resold, reimbursement will be made in full.
– Pre-paid services, such as flights, transfers or tours, booked in advance, are non-refundable.
In order to be covered for possible cancellation, we strongly recommend purchasing travel insurance.
(Cancellation Policy for groups and workshops, events and retreats to be discussed on a case-by-case basis. Please contact [email protected].)
HIGH SEASON – January 5th to April 30th & December 1st to December 18th
Our rates are refundable, EXCEPT:
- Any expenses related to refunding your money.
- If you cancel between 60 and 45 days of scheduled arrival, 50% of the total will be forfeited
- If you cancel within 44 days of scheduled arrival or don’t show, you shall be responsible for payment in full.
– Cancellation policies may apply to modifications or night reductions made 60 days or less prior to the arrival date.
– If the case of “no-show,” 100% of the reservation total will be charged.
– In the event the canceled room is resold, reimbursement will be made in full.
– Pre-paid services, such as flights, transfers or tours, booked in advance, are non-refundable.
In order to be covered for possible cancellation, we strongly recommend purchasing travel insurance.
(Cancellation Policy for groups and workshops, events and retreats to be discussed on a case-by-case basis. Please contact [email protected].)
GREEN SEASON – May 1st to November 30th
Our rates are refundable, EXCEPT:
- Any expenses related to refunding your money.
- If you cancel between 45 and 15 days of scheduled arrival, 50% of the total will be forfeited
- If you cancel within 14 days of scheduled arrival or don’t show, you shall be responsible for payment in full.
– Cancellation policies may apply to modifications or night reductions made 45 days or less prior to the arrival date.
– If the case of “no-show,” 100% of the reservation total will be charged.
– In the event the canceled room is resold, reimbursement will be made in full.
– Pre-paid services, such as flights, transfers or tours, booked in advance, are non-refundable.
In order to be covered for possible cancellation, we strongly recommend purchasing travel insurance.
(Cancellation Policy for groups and workshops, events and retreats to be discussed on a case-by-case basis. Please contact [email protected].)